Software: Help Desk

 
NeuQs Free Help Desk 1.1Neustro

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback.

Developed in Microsoft Silverlight, to give ...

NeuQs Free Help Desk 1.1 by Neustro
Platform: Windows,  WinXP,  Windows2003Business- Helpdesk & Remote PC
License: FreewareSize: 214.5 MBReleased: 05 July, 2011
Download: http://www.neuqs.com/downloads/NeuQs_Standard.zip
Help Desk Software - Service Desk Software - Call Tracking - It Support Ticket Handling
SmarterTrack Help Desk Free Edition 7.0smartertools.com

x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues.

Platform: WindowsBusiness- Other
License: FreewareSize: 25.6 MBReleased: 21 February, 2012
Download: http://download01.smartertools.com/downloads/SmarterTrack7_Setup.exe
Help Desk Software 1.0.0VisborDesk

Online web based help desk software with Ticket Management, Live Chat module, On-Demand & On Premises both, Free to try and absolutely free upto 3 Staff/Agents.

Help Desk Software 1.0.0 by VisborDesk
Platform: Windows,  Windows Server,  WinXPBusiness- Helpdesk & Remote PC
License: SharewareSize: 170.6 MBReleased: 12 June, 2014
Download: http://www.visbordesk.com/release/visbordesksetup.exe
Help Desk Software - Best Help Desk Software - Web Help Desk Software - Top Help Desk Software
Sinergia Help Desk 0.4.2GLR

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case data structure customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users sign up, forgot your password, and role ...

Sinergia Help Desk 0.4.2 by GLR
Platform: WinXP,  Windows2000,  Windows2003Business- Accounting & Finance
License: FreewareSize: 4.4 MBReleased: 12 January, 2009
Download: https://sourceforge.net/project/showfiles.php?group_id=168325
Polar Help Desk Free 4.1Polar

Polar Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly ...

Polar Help Desk Free 4.1 by Polar
Platform: WinXP,  Windows2000,  Windows2003Business- Accounting & Finance
License: FreewareSize: 9.5 MBReleased: 12 January, 2009
Download: http://www.polarsoftware.com/products/servicedesk/PolarHelpDeskFree.zip
.Biz ITSM / ITIL suite of Applications 2.0EasyAccess Business Solutions Inc.

From running a small Help Desk to managing Enterprise Infrastructure, .Biz is the scalable, reliable, customizable, full featured solution for you, Successfully competes with Remedy/BMC,Service Desk, HEAT, Track-IT! and others...Our largest site is 400+ Agents logging 5000+ Requests / month supporting !9,000 End Users at a global Bank. Unlimited License ...

.Biz ITSM / ITIL suite of Applications 2.0 by EasyAccess Business Solutions Inc.
Platform: WindowsBusiness- Helpdesk & Remote PC
License: FreewareSize: 42.9 MBReleased: 02 February, 2012
Download: http://www.EasyAccess.biz/Downloads/BizSetup.msi
Web Help Desk Software - Free Ed. (.rpm) 10.0.18.3Web Help Desk Software

The free help desk software edition of Web Help Desk Software for Linux server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer ...

Web Help Desk Software - Free Ed. (.rpm) 10.0.18.3 by Web Help Desk Software
Platform: WindowsBusiness- Helpdesk & Remote PC
License: FreewareSize: 171.0 MBReleased: 28 April, 2012
Download: http://downloads.webhelpdesk.com/RPM/webhelpdesk-free-10.0.18.3-1.noarch.rpm.gz
Web Help Desk Software - Free Ed. (.exe) 10.0.18.3Web Help Desk Software

The free help desk software edition of Web Help Desk for Microsoft Windows Server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer ...

Web Help Desk Software - Free Ed. (.exe) 10.0.18.3 by Web Help Desk Software
Platform: WindowsBusiness- Helpdesk & Remote PC
License: FreewareSize: 172.0 MBReleased: 05 May, 2012
Download: http://downloads.webhelpdesk.com/Win/WebHelpDesk-free-10.0.18.3.exe
Mouse Tracks 2007 6 50Gritware, LLC

Mouse Tracks includes a comprehensive Help Desk system. This allows you to assign tasks and help desk tickets to your technicians. Many different reports can be generated from this information including how many hours you're working for different departments, what types of problems you spend most of your time working with, weekly work reports, etc.

Platform: WindowsBusiness- Helpdesk & Remote PC
License: FreewareSize: 18.0 MBReleased: 12 June, 2012
Download: http://www.gritware.com/downloads/MT_2007.exe
Web Help Desk Software - Free Ed. (.dmg) 10.0.18.3Web Help Desk Software

The free help desk software edition of Web Help Desk for Mac OS X server installation offers an industry leading web-based help desk software feature set that allows you to track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based technician interface, customer support ...

Web Help Desk Software - Free Ed. (.dmg) 10.0.18.3 by Web Help Desk Software
Platform: WindowsBusiness- Project Management
License: FreewareSize: 147.0 MBReleased: 23 February, 2012
Download: http://downloads.webhelpdesk.com/OSX/WebHelpDesk-free-10.0.18.3.dmg
Atodos - Customer and Vendor 1. 6. 2001iEXE - Executable Information

Atodus - Customer and Vendor is a complete, multi-user, customer database, and help-desk solution. Atodus - Customer and Vendor keeps track of your valuable customer information. You can enter products purchased and/or services subscribed to by each customer. You also can log issues encountered by your customers and their resolutions. Logged issues ...

Atodos - Customer and Vendor 1. 6. 2001 by iEXE - Executable Information
Platform: WindowsBusiness- Databases & Tools
License: FreewareSize: 1.1 MBReleased: 01 February, 2012
Download: http://www.iexe.com.br/atodus/iaTodus.exe
SomeHelp 1.1SomeHelp

SomeHelp is free, simple IT help desk software which helps your IT team/support desk manage and administrate support calls from your own organisation's users or your customers. It has been deliberately designed for simplicity of use and although it is rich in features, if you do want the most sophisticated solution available then this may not ...

Platform: WindowsHome & Hobby- Personal Interest
License: FreewareSize: 1.5 MBReleased: 26 January, 2012
Download: http://www.somehelp.net
SysAid Help Desk Inventory and Monitoring 5.0.03Ilient Help Desk Software

com">Help Desk Software</a>also provides service management (help desk). End users use forms to submit service requests (error reports, calls for assistance, etc.), which SysAid managers receive and deal with. The system uses Email, SMS, and IM to provide the most efficient methodology possible.SysAid offers multi-language support, ...

SysAid Help Desk Inventory and Monitoring 5.0.03 by Ilient Help Desk Software
Platform: Linux,  Unix,  Win95,  Win98Home & Hobby- Personal Finance
License: FreewareSize: 2.0 KBReleased: 12 May, 2008
Download: http://www.ilient.com/down/SysAidServerFreeP.exe
Helpdesk - Asset Management - Monitoring - Inventory
Boldcenter Operator Client .NET 3.13Bravestorm, LLC

Free CRM (Customer Relationship Management) software for sales and support teams to effectively manage live chats, sales leads, inbound emails, help desk tickets, and website analytics. Increase sales and reduce support costs. Easy to setup. Easy to use.

Platform: Win98,  WinME,  WinXP,  Windows2000Business
License: FreewareSize: 3.6 MBReleased: 25 July, 2008
Download: http://www.boldcenter.com/download/boldcenter313.exe
Adventnet ManageEngine ServiceDesk Plus 7.0Adventnet Inc

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use ...

Adventnet ManageEngine ServiceDesk Plus 7.0 by Adventnet Inc
Platform: Linux,  WinXP,  Windows2000,  Windows2003Business- Accounting & Finance
License: FreewareSize: 36.1 MBReleased: 12 January, 2009
Download: http://download.adventnet.com/products/service-desk/91677414/ManageEngine_ServiceDesk_Plus.exe
Inventory Manager Lite 1.0Microforge.net Limited

Inventory Manager is a FREE Help Desk and network management program for Windows 95/98/2000/ME/NT. Managing a network involves keeping track of hardware, dealing with faults and users queries, liaising with equipment and service vendors, installing and maintaining software and reporting on the status of the network. Network Inventory Manager Lite is ...

Platform: Windows 98,  Windows2000,  WindowsXPBusiness- Inventory & Barcoding
License: FreewareSize: 13.8 MBReleased: 12 January, 2009
Download: http://www.microforge.net
Spiceworks IT Management Desktop 5.2Spiceworks Inc.

Spiceworks is free network management software and help desk software designed for networks with up to 1,000 devices. It combines in-app purchashing, RFQ (request for quote), help desk software, network inventory, network monitoring, IT reporting, network configuration management, built-in TFTP server, SNMP v3 management, Active Directory management, ...

Spiceworks IT Management Desktop 5.2 by Spiceworks Inc.
Platform: Windows,  Win98,  WinXPNetwork & Internet- Network Monitoring
License: FreewareSize: 29.0 MBReleased: 15 October, 2011
Download: http://download.spiceworks.com/Spiceworks.exe
Network Monitoring - Network Management - Help Desk Software - Tftp Server
SysAid IT Management Software 8.5SysAid Technologies

SysAid Help Desk Software is a dynamic and highly intuitive free software solution for small to medium-sized organizations. It provides extensive Help Desk, Asset Management, Monitoring, Reports & Analysis, Knowledge Base, Live Chat, Password Services, IT Benchmarking, and Calendar applications in a simple, attractive and easy-to-use package. A ...

SysAid IT Management Software 8.5 by SysAid Technologies
Platform: Windows,  Win98,  WinXPSystem Utilities- Other
License: FreewareSize: 147.5 MBReleased: 25 February, 2012
Download: http://www.ilient.com/down/SysAidServerFree.exe
Help Desk - Asset Management - Monitoring - Itil
EnterpriseWizard 5.0EnterpriseWizard

Out-of-the-box modules Help Desk, ITIL, CRM, Document Management, Workflow and custom Business Process Management. The product is free for 10 users: 5 staff and 5 end-users. To obtain your free license, click Setup/License after installation. If you install on your own server, we recommend 64-bit Windows for optimum performance. Dual quad-core processors ...

EnterpriseWizard 5.0 by EnterpriseWizard
Platform: WindowsBusiness- Helpdesk & Remote PC
License: FreewareSize: 1024.0 KBReleased: 24 March, 2012
Download: http://download.cnet.com/3001-18482_4-75206154.html
JiJi SelfUpdate 1.0JiJiTechnologies

JiJi SelfUpdate - Maintaining the employee's detail up to date in the Active Directory is a cumbersome task for admin or help desk. They must spent few hours to check whether the information is accurate or not. If an employee changes his phone number or moves to some other location, his new information has to be updated in Active Directory. If it is ...

JiJi SelfUpdate 1.0 by JiJiTechnologies
Platform: WindowsSecurity & Privacy- Password Managers
License: FreewareSize: 28.9 MBReleased: 07 May, 2012
Download: http://www.jijitechnologies.com/downloads/jiji-self-service-password-reset-v6065.exe
JiJiTechnologies Password Reset 1.0jijitechnologies.com

It supports help desk delegation. JiJiTechnologies Password Reset Service can help your organization to reduce costs, improve securi

Platform: WindowsSecurity & Privacy- Password Managers
License: FreewareSize: 744.0 KBReleased: 11 March, 2012
Download: http://www.jijitechnologies.com/
Reset NDS Password 1.1Novell Cool Solutions

Reset NDS Password is a small utility designed to assist Network Administrators in aiding their Help Desk personnel by leveraging the Password Management capabilities of NDS. With the appropriate rights in place, this utility will allow those designated to reset passwords / remaining grace logins and unlock accounts, on a per Context (Organizational ...

Platform: WindowsSecurity & Privacy- Password Managers
License: FreewareSize: 3.1 MBReleased: 24 May, 2012
Download: http://www.novell.com/coolsolutions/tools/downloads/reset_nds_password.zip
PCNC Enjazat 2.0PCNC

Enjazat, is a PCNC help desk , and project management software, easy to use, highly secured, web based application designed to help small, mid range, and large corporate to manage the daily tasks , Projects , and customer&rsquo;s requests.

Features:
-Flexibility - easy to enhance and add new features.
-Compatibility &ndash; ...

Platform: WindowsBusiness- Project Management
License: FreewareSize: 65.4 MBReleased: 03 June, 2012
Download: http://www.enjazat.ps/downloads/enjazat/enjazatsetup_V2.zip
BugAware 7.0Jackal Software Pty Ltd

Through a sophisticated interface, users can send help desk requests, track issues and bugs, and manage teams with ease. Critical and important tasks are easily recognized through a unique color-coded priority task list. Tasks can be sorted by urgency, issue, type, status and author and published in a printer friendly format for hardcopy output.

BugAware 7.0 by Jackal Software Pty Ltd
Platform: Windows,  WinXP,  Windows2000,  Windows2003Business- Helpdesk & Remote PC
License: FreewareSize: 536.0 KBReleased: 31 March, 2013
Download: http://www.bugaware.com/register_free_account.html
VersaSRS HelpDesk 3.2.2003VersaDev

versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing ...

VersaSRS HelpDesk 3.2.2003 by VersaDev
Platform: Windows,  WinXP,  Windows2000,  Windows2003Business- Other
License: FreewareSize: 7.3 MBReleased: 04 April, 2013
Download: http://www.versadev.com/downloads/versasrs/versasrs_v3_2_3.zip
ProProfs Help Desk Software 1.1ProProfs.com

A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. ...

Platform: WindowsBusiness- Helpdesk & Remote PC
License: CommercialSize: 30.0 MBReleased: 16 October, 2018
Download: https://www.proprofs.com/helpdesk/
Help Desk Software - Help Desk Ticketing Software - Service Desk Ticketing System - Customer Support Software
ChangeGear Express Service Desk Edition 4.5SunView Software

ChangeGear Express - Service Desk Edition is an easy-to-use and simple-to-deploy change and incident management solution. ChangeGear's workflow is based on IT Infrastructure Library (ITIL) out of the box to reinforce best practices in your IT process. ChangeGear routes each Request for Change (RFC) through its entire lifecycle including: request, screen, ...

Platform: Windows,  WinXPBusiness- Other
License: FreewareSize: 223.6 MBReleased: 11 May, 2013
Download: http://sunviewsoftware.com/express/servicedesk/landing.aspx
SunView - SunView Software - ChangeGear - Change Gear
Radix 3.5Hurstridge Technologies

Radix includes several sophisticated and fully integrated modules: Help Desk, Knowledge Base, Time Tracking, Contact Management, Email Client, Appointment Scheduling, Project Tracking, Expense Tracking, Employee Signout Board, Products, Client Invoicing, Phone Messages, To Do, Personal Notes, Custom Report Manager, and much, much more.

Radix ...

Radix 3.5 by Hurstridge Technologies
Platform: WinNT 4.x,  WinXP,  Windows2000,  Windows2003Audio & Multimedia- Other
License: FreewareSize: 26.5 MBReleased: 12 May, 2008
Download: http://www.hurstridge.com/downloads/RadixSetup.exe
Help Desk - Knowledge Base - Time Tracking - Contact Management
ATAF-Support 1.5Christian C. Rasmussen

0 server or a Linux server with Chilli ASP installed

The ATAF-Support has 4 forms

* A support form where the user can raise a support request
* A reply form where the help desk can answer support questions
* A view form where the users can read the answer
* A Knowledgebase search form

The ATAF-Support ...

ATAF-Support 1.5 by Christian C. Rasmussen
Platform: Handheld,  Linux,  Windows CE,  Win95Communications- Other E-Mail Tools
License: FreewareSize: 49.3 KBReleased: 12 May, 2008
Download: http://www.ataf.biz/design/download/atafsupport.zip
Ataf - Support - Asp - Source Code
Account Lockout Examiner v2.3.016Account Lockout Examiner

How many help desk calls do you get from your Active Directory users asking to reset their passwords? How much you spend on Active Directory administrative staff just to handle account lockout issues? Loss of productivity, lots of frustrated users, huge administrative burden are just some of inevitable implications of implementing a strong password ...

Account Lockout Examiner v2.3.016 by Account Lockout Examiner
Platform: WindowsServers- Other Server Applications
License: FreewareSize: 494.0 KBReleased: 20 May, 2009
Download: http://www.netwrix.com/requeste.html?product=ale


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