NeuQs Free Help Desk

NeuQs Free Help Desk 1.1

NeuQs Free Help Desk 1.1

Whether you are looking for help desk software to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels of service.

 

Whether you are looking for a help desk solution to support your own company users, or are a support organization looking after multiple companies with many sites, NeuQs Free Help desk will ensure you deliver professional levels or service through timely management and high levels of feedback.

Developed in Microsoft Silverlight, to give you a truly engaging user experience and based on .Net technologies and using scalable SQL Server, it's a robust and intuitive help desk that will improve your levels of service simply by working with it.

It features rapid helpdesk ticket creation through intuitive forms, acceptance of new calls via email or user web form self-service. Updating calls to give a full audit trail and automatic emailing means that you know where you are with every event.

NeuQs Free Help desk client is fully web-based meaning deployment to your colleagues and clients is rapid. This FREE version of NeuQs Free Help desk is fully operational with no time limited functionality so you can use it with confidence to support your organization or customers in the future.

Core featureS:

No Ads, No up sell, No support fees and you don't have to register

The latest technologies - Silverlight and .Net Framework

Event scheduling - meet your deadlines and manage your resources

Email integration for seamless updates and notifications

Message templates for customizable email output

Rapid entry of service requests via email, customer portal or quick form

Prioritisation and escalation management by due date and user

Full accountability and tracking - never lose sight of an issue

Intuitive User Interface - for easy use by your team and users for rapid take up.

System Requirements: Windows Server 2003 SP 2 or Windows Server 2008, IIS 6.0 (IIS 7.0 recommended), Mail Server

Operating Systems: Windows2003 , Windows , WinXP

Versions History:

Date Released: Version: Change Info:
2011-06-29 1.1 Language support, bug fixes, logo choice, Azure Cloud support

NeuQs Free Help Desk Free Download Information: Free Download 64 is not responsible for software you are downloading nor for details provided about the software "NeuQs Free Help Desk 1.1" listed here, as the developer can modify information without notifying us. Even if we try to check the files for viruses, we cannot guarantee that they are safe and clean. For your own protection always scan downloaded files for viruses, spyware and malware.

 

License: Freeware
Size: 214.5 MB
Date Added: 05 July, 2011
Category: Business / Helpdesk & Remote PC
Author: Neustro
Editor Rating: 5 star
NeuQs Free Help Desk 1.1

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